Last modified: 14 November, 2013
This site is owned and operated by Kohinoor Speciality Foods India Pvt. Ltd. (“Kohinoor”). We at Kohinoor recognize that you are concerned about your personal privacy.
Personal Information We Collect
How We Use Your Personal Information
We may use the information you provide on our website to send you periodic e-mail updates about our company, send you newsletters and recipes, to send you surveys or to notify you of special offers and promotions. You may opt out of receiving these communications at any time by clicking on the “unsubscribe” link located in each e-mail we send. If you have an online account with us, you may also opt out of receiving commercial e-mail communications by choosing to unsubscribe.
If you sign up to test products or participate in surveys on our website, then we will use your contact information to send you such products or surveys.
If you provide us with your mailing address, we may use this information to send you special offers or promotions by mail. If you do not want to receive special offers or promotions by mail, please do not provide your mailing address.
Supplementation of Information
We may on occasion supplement the personal information you provide to us with information from third party sources. We may also obtain publicly available data from third parties and use it to supplement our existing user database to better target our advertising and to provide pertinent offers in which we think you might be interested.
Being a Kohinoor Member
When you “Sign Up” through our website, you have the opportunity to share your thoughts with Kohinoor and other members and save and organize your favorite Kohinoor recipes. If you choose to post information on our website, you should be aware that any personal information you submit there can be read, collected, or used by other users of these features. We are not responsible for the personal information you choose to submit through these features on our website.
Please note that we may use the information you post or store using your Kohinoor account to send you targeted marketing offers.
Collection and Use of Your Non-Personal Information
We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, zip code, area code, cooking preferences, location, and the time zone so that we can better understand customer behavior and improve our products, services, and advertising.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Usage of Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both session ID cookies and persistent cookies on our websites. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interests of our users to enhance their experience on our site. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
If you reject cookies, you may still use our websites, but your ability to use some areas of our sites will be limited and we will not be able to provide you with the most convenient experience.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type (such as Internet Explorer or Chrome), internet service provider (ISP), referring/exit pages, the operating system you may be using (e.g., Windows 8 or Mac OS), a date/time stamp of when you visited our site, and click-stream data.
We use this information, which does not identify individual users, to analyze aggregate trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
Disclosure of Personal Information to Third Parties
At times Kohinoor may make certain personal information available to strategic partners that work with Kohinoor to provide products and services, or that help Kohinoor market to customers. Personal information will only be shared by Kohinoor to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes. Kohinoor may also share non-personal information or aggregate information about people who use our site to business partners and other third parties.
Disclosure of Personal Information to Services Providers
Kohinoor shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Kohinoor operates.
Compliance with Law
Under certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other legal requirements, such as warrants, subpoenas or court orders. Kohinoor will comply with any court order or other legal process and will provide your personal information if required in any legal proceeding. We also may release personal information when we believe in good faith that such release is appropriate to protect the rights, property or safety of Kohinoor our users, employees, or others. This may include, for example, exchanging information with other organizations for fraud protection and/or credit risk reduction.
Access to Your Personal Information
You may view and change the personal information you have provided through the My Kohinoor feature of our website by accessing your My Kohinoor account profile online. To review and update your personal information, simply go to the Home Page and clicking Log In.
Kohinoor's website employs appropriate security measures which are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of personal information.
Note to Parents
We don't knowingly collect personal information from children. If you are under the age of 18, your use of this site is subject to parental supervision and approval. Parents may have information related to their children deleted from our database and refuse to permit further collection or use of the child’s information.
Links to other sites
How to contact us:
For questions or comments regarding the Kohinoor website, please contact us at the following address:
Consumer Products Division
Kohinoor Speciality Foods India Pvt. Ltd.
Plot no. 84, 5th Flood, Sector – 32
Gurgaon, Haryana – 122001
Or send us an e-mail.